You Never Get a Second Chance to Make a First Impression

If you can’t grab your patient at “hello” you may as well tell them “goodbye.”

The ONLY Orthodontic Consultant Specializing In Front-Desk Employees

Saving orthodontists thousands of dollars in marketing costs every year.

During her first visit, my entire team remained engaged and inspired the entire time – no small task!

Dr. Kyle Fagala
Saddle Creek Orthodontics

How We’ve Transformed Teams From Mousy to Mighty:


Decrease in No Shows

Among new patients within 9 months


Increase in Production

After 5 years of NO increase


Reduction in Calls

Longer than 10 minutes

Find The Right Package For Your Practice

TC Training

Sales training for on-site and virtual consults, follow up and more

SC Training

Phone skills training for efficient and impactful first impressions

Leadership Coaching

Executive coaching for doctors and leaders in the practice

All Packages Include:

  • Coaching & accountability
  • Improved confidence
  • Standardized training 
  • Communication training for the 21st-century buyer
  • QuickStart course for new hires
  • Progress reports
  • Purchase for your needs – never overbuy 
  • Options for remote and on-site initial training


Explaining the Obvious: 3 Curses of Knowledge

Explaining the Obvious: 3 Curses of Knowledge

Have you ever wondered why your patients and customers just don’t “get it”? You are explaining the obvious. Why don’t they get it!?! Could something else be in play? There is. You are victim to the “Curse of Knowledge”.

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Amy was very knowledgeable and professional. She talked with us, not at us. I left our training feeling very motivated and ready to take on the front desk world.

Renee, Loew Orthodontics

I have been in orthodontics for 39 years and have sat through many seminars and found Amy’s presentation to be one of my top 3 favorites!

Dianne, Mayhew Orthodontics

It did not feel like “training” or a “lunch and learn”, it felt like a visit from Amy letting you in on all she has learned throughout the years.

Lisa, Stoll Orthodontics

I was interested and involved.  Amy felt like your friend you haven’t seen in a while. She was easy to talk to, and I didn’t feel uncomfortable asking clarifying questions.

Lane, Pridemore & Cox Orthodontics

You were so much fun! I don’t think we’ve ever had that much fun working on a Friday! Thank you.

Kristen, Nease and Higginbottham Orthodontics

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