You Never Get a Second Chance to Make a First Impression
If you can’t grab your patient at “hello” you may as well tell them “goodbye.”
The ONLY Orthodontic Consultant Specializing In Front-Desk Employees
Saving orthodontists thousands of dollars in marketing costs every year.
During her first visit, my entire team remained engaged and inspired the entire time – no small task!
Dr. Kyle Fagala
Saddle Creek Orthodontics
How We’ve Transformed Teams From Mousy to Mighty:
%
Decrease in No Shows
Among new patients within 9 months
%
Increase in Production
After 5 years of NO increase
%
Reduction in Calls
Longer than 10 minutes
Find The Right Package For Your Practice
The Start-Up
Best for a 1-2 member staff team
Platinum
Best for admin team & doctor
Platinum +
Best for entire team & doctor
All Packages Include:
- Coaching & accountability
- Improved confidence for your team
- Standardized training for your front desk team
- New patient call flow for the 21st-century caller
- QuickStart course for new hires
- Progress reports
- Improved scheduling leading to smoother clinical days
Great book. Quick read with applicable guidelines and action items for front desk to improve their phone, and overall, communication skills. Highly recommend.
This book is an opportunity for us to gain some insights from her vast experience in the banking industry. Sharing her experiences with us in the form of a book is a true blessing to orthodontics.
Amy’s communication process is effective, efficient, and provides efficacy to any organization that applies her genius. While Amy holds an MBA degree, she is actually a “MASTER of BUSINESS.” This is a must-read for you and everyone on your team.
Amy’s communication process is effective, efficient, and provides efficacy to any organization that applies her genius. While Amy holds an MBA degree, she is actually a “MASTER of BUSINESS.” This is a must-read for you and everyone on your team.
Blog
Willingness – A Key Factor to Change
The year 2020 has shown us over and again that we must change. We had to change the way we see customers, how we clean, and how we connect. These changes were...
What is the Difference Between Wanting and Committing to Change?
Let’s say we are past the point of deciding that change needs to happen. We are ready for change. We want it for one or more of a number of reasons that may...
5 Chapters to Change a Habit
To change a habit is rarely easy, even when we are motivated to do so. But then there are times force us to and require us to change a habit. When that is the...
Amy has shown us the tremendous value of efficient and streamlined communication methods to achieve our practice’s goals. I would highly recommend her coaching program to any practice looking to enhance their patient communication!
Dr. Lance Miller, Keene Orthodontic Specialists
Catch Up With Amy
At Upcoming Events!
Orthopreneurs Summit
Austin, TXWomen in Orthodontics 2021
Phoenix, AZAAO 2021
Boston, MAMother of Pearls Conference 2021
Minneapolis, MN
Get Certified in Making
Patients Happy
With Communicate Excellence Academy