You Never Get a Second Chance to Make a First Impression
If you can’t grab your patient at “hello” you may as well tell them “goodbye.”
The ONLY Orthodontic Consultant Specializing In Front-Desk Employees
Saving orthodontists thousands of dollars in marketing costs every year.
During her first visit, my entire team remained engaged and inspired the entire time – no small task!
Dr. Kyle Fagala
Saddle Creek Orthodontics
How We’ve Transformed Teams From Mousy to Mighty:
Decrease in No Shows
Among new patients within 9 months
Increase in Production
After 5 years of NO increase
Reduction in Calls
Longer than 10 minutes
Find The Right Package For Your Practice
Sales training for on-site and virtual consults, follow up and more
Phone skills training for efficient and impactful first impressions
Executive coaching for doctors and leaders in the practice
All Packages Include:
- Coaching & accountability
- Improved confidence
- Standardized training
- Communication training for the 21st-century buyer
- QuickStart course for new hires
- Progress reports
- Purchase for your needs – never overbuy
- Options for remote and on-site initial training
One vital skill each person on your team must master is how to guide and offer appointments. Each team member needs to understand the importance of executing...
Are you aware that hearing and experiencing your voice is one of the key senses in creating a first customer experience? Yes, your voice paints a picture. It...
A key to ensuring you improve your patient experience it to break down the journey and consider what is important from THEIR perspective. Today we will use a...
Renee, Loew Orthodontics
Dianne, Mayhew Orthodontics
Lisa, Stoll Orthodontics
I was interested and involved. Amy felt like your friend you haven’t seen in a while. She was easy to talk to, and I didn’t feel uncomfortable asking clarifying questions.
Lane, Pridemore & Cox Orthodontics
Kristen, Nease and Higginbottham Orthodontics
Catch Up With Amy
At Upcoming Events!
AAO 2021Boston, MA
Mother of Pearls Conference 2021Minneapolis, MN
Orthopreneurs SummitDenver, CO
Reserve A Seat in Making
Patients Happy Webinar
With Communicate Excellence Academy