You Never Get a Second Chance to Make a First Impression

If you can’t grab your patient at “hello” you may as well tell them “goodbye.”

The ONLY Orthodontic Consultant Specializing In Front-Desk Employees

Saving orthodontists thousands of dollars in marketing costs every year.

During her first visit, my entire team remained engaged and inspired the entire time – no small task!

Dr. Kyle Fagala
Saddle Creek Orthodontics

How We’ve Transformed Teams From Mousy to Mighty:


Decrease in No Shows

Among new patients within 9 months


Increase in Production

After 5 years of NO increase


Reduction in Calls

Longer than 10 minutes

Find The Right Package For Your Practice

TC Training

Sales training for on-site and virtual consults, follow up and more

SC Training

Phone skills training for efficient and impactful first impressions

Leadership Coaching

Executive coaching for doctors and leaders in the practice

All Packages Include:

  • Coaching & accountability
  • Improved confidence
  • Standardized training 
  • Communication training for the 21st-century buyer
  • QuickStart course for new hires
  • Progress reports
  • Purchase for your needs – never overbuy 
  • Options for remote and on-site initial training


Improve Your Patient Experience

Improve Your Patient Experience

A key to ensuring you improve your patient experience it to break down the journey and consider what is important from THEIR perspective. Today we will use a...

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5 Ways to Reduce No-Show Rates

5 Ways to Reduce No-Show Rates

No-show rates are something we need to keep a watchful eye on as the impact is costly. Even low no-show rates cost businesses in lost opportunities and lost...

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Amy has shown us the tremendous value of efficient and streamlined communication methods to achieve our practice’s goals. I would highly recommend her coaching program to any practice looking to enhance their patient communication!

Dr. Lance Miller, Keene Orthodontic Specialists

Catch Up With Amy
At Upcoming Events!

Women in Orthodontics 2021

Phoenix, AZ
Jan 15 - 16, 2021

AAO 2021

Boston, MA
Apr 23 - 27, 2021

Mother of Pearls Conference 2021

Minneapolis, MN
Sep 10 - 11, 2021

Reserve A Seat in Making
Patients Happy Webinar

With Communicate Excellence Academy