5 Ways to Reduce No-Show Rates

5 Ways to Reduce No-Show Rates

No-show rates are something we need to keep a watchful eye on as the impact is costly. Even low no-show rates cost businesses in lost opportunities and lost capacity. First, we’ll discuss 5 ways to decrease your no-show rates. Then we will demonstrate the impact of...
Patient Profiles and Parent Personalities per PPE Protocol

Patient Profiles and Parent Personalities per PPE Protocol

Patient profiles (personalities) have not changed. Parent profiles are also the same even though we are having to do things very differently within our offices. We are simply seeing new expressions of the various patient and parent profiles since we re-opened our...
Willingness – A Key Factor to Change

Willingness – A Key Factor to Change

The year 2020 has shown us over and again that we must change. We had to change the way we see customers, how we clean, and how we connect. These changes were forced upon us or we could not open up our businesses. Changes such as these are “comply or die”. Willing or...
5 Chapters to Change a Habit

5 Chapters to Change a Habit

To change a habit is rarely easy, even when we are motivated to do so. But then there are times force us to and require us to change a habit. When that is the case it is easy for us to resist the new normal, to take on a new habit or routine. We hold on to the old...