Welcome to my Free Resources page!
This is a great way to you to engage with me and learn a whole bunch of new stuff as well as join my email list for regular updates. I'm really honored that you are here and I look forward to helping you and your team in the future.
Welcome to my Free Resources page!
This is a great way to you to engage with me and learn a whole bunch of new stuff as well as join my email list for regular updates. I'm really honored that you are here and I look forward to helping you and your team in the future.
YouTube Episodes of the Month
Book a Call with Amy to discuss your practice's training, speaking and coaching needs.
Click below to schedule:
Want to give your Staff their first step in Front Desk training?
Trapezio has launched The Academy of Front Desk Coordinators which is the perfect foundational training to creating a confident front desk team.
FREE RESOURCES
Win the Start
Sometimes we are so focused on getting a new patient to sign the contract that we can forget and bypass the natural milestones that need to occur during the exam process.
ALERT Training
It happens. People get frustrated. Sometimes they vent at us simply because we're the ones on the other end of the phone, regardless of whether we have had a part to play in the situation.
Recent Blog Posts
Being polite and authentic in communication
How to remove hurdles and avoid leading "No's" to tough questions
How to effectively offer appointments to patients
The Big 2 of Communication
Our Clients' Experiences
Amy believes in giving back and paying it forward by donating 10% of ALL proceeds to organizations that help others.
Click on any logo to learn more about the organization.
As a survivor of a rare cancer I love riding each year and raising funds for the research to beat rare cancers. 100% of all raised funds go to research.
I have enjoyed building boxes for children around the world. And having lived in Charlotte I even was able to pack crates of boxes.
I am a PEO Sister. This organization has helped women "reach for the stars" by providing $400 million in educational assistance. They even have their own college.
As a parent with two children have been treated by Shriner's Hospital, I love to give back. They provide free care for those in need.
Preferred Provider For:
As a bonus for being a member of these organizations you will receive a discount on my services.
Schulman Group leaders say
“The Schulman Group is pleased to call Amy Demas/Communicate Excellence one of our valued preferred consultants and a huge advocate for our educational programming efforts. Her "can do" attitude has served the group in many capacities over the years…..as a consultant, as a program speaker and most recently served as moderator for our Doctor and Team Meeting. As speaker and consultant, Amy offers invaluable insight on communication skills for all orthodontic team members and has helped a number of our members streamline and improve office interactions with patients.”
Emily, Mari's List says
"Amy Demas is a shining star when it comes to training front desk staff, scheduling coordinators and treatment coordinators. She truly communicates excellence. Mari's List feels confident endorsing Amy because of her long history of exceptional professionalism and glowing reviews from our members."
